At Koneksa Health, Inc. (“Koneksa”), protecting the privacy of everyone we work with is part of our commitment to improving health.
SCOPE OF THIS DOCUMENT
APPLICABILITY OF OTHER PRIVACY POLICIES
STUDY SITE COORDINATORS
If you are a study site coordinator or other study site personnel using Compare as part of a Study with which you are involved, refer to your contract with our client, the Study sponsor, for further details.
If you are visiting our corporate website (this website) to learn more about Koneksa, this document applies to you.
Koneksa complies with all applicable national and international clinical and data privacy and security regulatory requirements. In particular, this includes a commitment to comply with the General Data Protection Regulation (GDPR) (beginning May 25, 2018), the EU-US Privacy Shield and the Swiss Privacy Shield requirements.
With regard to the EU-US Privacy Shield in particular, Koneksa complies with the EU-US and Swiss Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Koneksa has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our US-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your compliant directly with Koneksa and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see US Department of Commerce's Privacy Shield Framework: Annex I (Binding Arbitration).
INFORMATION WE COLLECT
Our web site is hosted by a third party platform and maintained by Koneksa personnel. We use third party cookies to collect traffic data about visitor patterns. When you visit our website, we collect the following data:
1) type of device (e.g., phone)
2) type of browser (e.g., Firefox®)
3) source (e.g., internet search, paid web advertisement)
4) high level geography (e.g., USA)
The legal basis for collecting this data is that we use this information to ensure that our corporate web site is available and functions correctly for the most common devices and browsers our visitors use to visit the web site.
Additionally, we use information about how you found out the Koneksa website (e.g., you searched yourself or clicked an advert online) to inform our marketing strategy and advertising investment.
If you choose to provide us with your email address by completing the “Contact Us” form, you acknowledge and accept that you are providing this email address to us for the purpose of us contacting you and that we may freely choose to do so.
HOW TO RAISE A CONCERN
You may email us at firstname.lastname@example.org or send a written letter to:
Koneksa Health Inc.
New York, NY 10038
We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your personal data within thirty (30) calendar days of receiving your complaint.
Firefox® is a registered trademark of the Mozilla Corporation. More information can be found on this list of trademarks.
EFFECTIVE DATE OF THIS POLICY
May 1, 2019