Privacy Policy

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Koneksa External Website Privacy Policy

At Koneksa Health Inc. (“Koneksa”), protecting the privacy of everyone with whom we work is part of our commitment to improving the healthcare landscape.

Scope of This Document

The privacy policy in this document is specific to Koneksa’s corporate website. Our corporate website is distinct and separate from the Koneksa platform (“Compare”), which is used by our clients, who are pharmaceutical, biotechnology, and medical device companies and academic institutions, as well as by individuals enrolled in a clinical trial or a non-interventional research study (“Study”).

Applicability of Other Privacy Policies

Data Subjects

If you or the party for whom you are responsible (“Data Subject”) are enrolled in a Study and have been notified through your Informed Consent Form (“ICF”) that the Study is using Compare, please review the Koneksa Data Subject Privacy Policy.

Study Site Coordinators

If you are a study site coordinator or other study site personnel using Compare as part of a Study with which you are involved, please refer to your contract with the Study sponsor for further details.

Corporate Website

If you are visiting our corporate website (this website) to learn more about Koneksa, this document applies to you.

Koneksa complies with all applicable national and international clinical and data privacy and security regulatory requirements. In particular, this includes a commitment to comply with the General Data Protection Regulation (GDPR) (beginning May 25, 2018).

Information We Collect

Our website is hosted by a third-party platform and maintained by Koneksa personnel. We use third-party cookies to collect traffic data about visitor patterns. When you visit our website, we collect the following data:

1. Type of device (e.g., phone)
2. Type of browser (e.g., Firefox®)
3. Source (e.g., internet search, paid web advertisement)
4. High-level geography (e.g., USA)

The legal basis for collecting this data is that we use this information to ensure that our corporate website is available and functions correctly for the most common devices and browsers our visitors use. Additionally, we use information about how you arrived at the Koneksa website (e.g., you searched for the website yourself, you clicked an advert online) to inform our marketing strategy and advertising investment.

If you choose to provide us with your email address by completing the “Contact Us” form, you acknowledge and accept that you are providing this email address to us for the purpose of enabling us to contact you and that we may freely choose to do so. Koneksa does not disclose any data we may collect on you to any other organizations, other than in fulfilling the requirement that our organization may need to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, noting that Koneksa is liable in cases of onward transfers to third parties.

If you are interested in knowing whether you have provided us with your personal data (e.g., your email address), you are advised to inquire Koneksa directly, whereby Koneksa will fulfill your right to access your personal data.

How to Ask a Question or Raise a Concern

In compliance with the GDPR Principles, Koneksa commits to resolve complaints about our collection or use of your personal information. EU, UK, and Swiss individuals with inquiries or complaints about our policy should first contact Koneksa at:

Privacy Officer
Koneksa Health Inc.
199 Water Street, 34th Floor
New York, NY 10038 USA

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our US-based third-party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have taken the following steps: (1) raised your compliant directly with Koneksa and provided us the opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see the US Department of Commerce Privacy Shield Framework: Annex I (Binding Arbitration).

We will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your personal data within thirty (30) calendar days of receiving your complaint.

Firefox® is a registered trademark of the Mozilla Corporation.

Effective Date of This Policy

February 18, 2020